Which of the following is NOT a component of the ICMR process?

• A. Data collection
• B. Variance handling
• C. Customer feedback
• D. Reconciliation

Answer: (C)

The correct choice identifies customer feedback as not being a component of the Intercompany Matching and Reconciliation (ICMR) process. In ICMR, the primary focus is on ensuring that intercompany transactions are accurately matched and reconciled between different entities within the organization. This involves the collection of data related to intercompany transactions, variance handling to address discrepancies, and the reconciliation process to confirm that both parties agree on the amounts involved.

Data collection is crucial as it gathers necessary information about transactions, while variance handling is essential for resolving differences when the matching process identifies discrepancies. Reconciliation itself is the foundational element of ICMR, ensuring that all financial records reflect the same transactions and amounts.

In contrast, customer feedback does not typically play a role in the technical aspects of the ICMR process, which is more focused on internal processes and financial accuracy rather than external customer interactions. Therefore, recognizing that customer feedback is outside the defined components of ICMR helps delineate the internal operational focus of this process.